Moving into the new house involved lots of set-up. Nearly every tech encounter was bad. When things work, they mostly work well, but something out of the ordinary (like assigning a completely new owner) leads to problems. My garage door opener was first. Seems simple. There is an app to open and close the doors remotely. Why not? Could be useful. Took me days. Problem was (fundamentally) that the old owner was still logged in and only a factory reset would get him to give up control. Except it took hours to get to this understanding.
This week my nest thermostat (which nowhere says “nest” or even “Google” — as if I’m supposed to know this) started rapidly going on and off the WiFi. Good old Reddit says it could be lots of things but likely a router with a single SSID for 2.4 GHZ and 5 GHz channels. Ok. I’ll log in and re-name one. It’s a new Netgear Nighthawk mesh system with three nodes that I set up via a phone app. Checked the app and no way to do this sort of setup, or any of the other things I usually do with a router. So I went to my PC and tried to log in. It started asking me security questions (where was I born?). Ok. Easy. Except it didn’t like my answers. Seems there is a bug that will probably require me to do a factory reset and start all over. I don’t see any guarantes that it will not hose me again with these sorts of questions.
Today I tried to program the keyless lock for the garage. We have two, one for the front door and one for the garage. Decided to do a factory reset of the garage lock and put in some codes. A few hours later, nada. Lots of other people with similar problems. YouTube videos no help. Sent in a support request. Reading Reddit it looks like lots of people buy these locks, can’t get them to program, and just ignore the keypad and use an old fashioned key. One guy claims to have 30 in an apartment and none can be programmed. So it isn’t just me. Oh, seem the front door looks very similar but is a different manufacturer. I’m going to hold off on that for a while until I get caught up.
Steven A. Guccione 
When I “changed” from the 600Mbps 1 year free internet speed upgrade that I didn’t ask for this weekend back to my original 500Mbps service, my service slowed down to single digit Mbps speeds. In the ensuing time, my DOCSIS 3.0 modem was no longer fully supported and couldn’t be re-provisioned back to 500Mbps! I had to buy a new DOCSIS 3.1 modem (~$200) and that took multiple chats and two voice calls over two days for my internet service to stabilize back to the way it was.
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Had problems with an older DOCSIS 3.0 moden that seemed to get fixed with a newer 3.1. this was crappy Spectrum in Austin, so who knows? On an unrelated note. Took the door lock apart, everything looked ok, put it back together and it worked!
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